The Government of Alberta has made changes to the default electricity option that impacts Members on the Regulated Rate Option (RRO). Here’s what you need to know!
What is the Rate of Last Resort (ROLR)?
As of January 1, 2025, the Rate of Last Resort (ROLR) will be the default electricity option in the province of Alberta (currently known as the Regulated Rate Option (RRO)). The ROLR is a two-year electricity rate available to Albertans who are not enrolled at a competitive rate.
Why is the name changing?
The new name, Rate of Last Resort, more accurately reflects the nature of the rate. It’s intended as a backup or default option, not necessarily the most cost-effective choice.
Should I be on the Rate of Last Resort (ROLR)?
The ROLR may end up being more expensive than the Co-operative Rate option.
How is the Rate of Last Resort (ROLR) different than the Regulated Rate Option (RRO)?
The ROLR will be at a fixed rate, from January 1, 2025, to December 31, 2026, while the RRO is a fluctuating rate that changes each month based on market conditions. The ROLR may be adjusted up or down by a maximum of 10% following each two-year period.
What is the price for the Rate of Last Resort?
The ROLR rate will be 13.31 cents per kWh. The ROLR is decided by your Board of Directors and is alignment with the Alberta regulatory authorities. The rates will be different in each area of the province with every regulated service provider.
Will there be any new or additional fees with the Rate of Last Resort?
Included in the ROLR energy rate will be a 0.1¢ per kWh consumer awareness surcharge. This charge will go directly to the Utilities Consumer Advocate (UCA) who will regularly contact ROLR Members to inform or remind them of the availability of a fixed contract price option. ROLR Members’ full names, phone numbers, email addresses and mailing addresses will be shared with the UCA for this purpose every 2 months following the implementation of the ROLR. All other fees and charges will still apply.
How do I know if I am on the Rate of Last Resort?
The ROLR does not come into effect until January 1, 2025. If you are on the RRO and do not take any action, you will automatically be switched to the ROLR on January 1, 2025. If you have not enrolled in a Co-operative Rate agreement, you are likely on the Regulated Rate Option (RRO). If you are uncertain of what rate you are on you can find it on your bill under energy charges, alternatively give us a call at 780-398-2000 or email us at contact@npprea.ca
What do I do if I’m struggling with my utility bill?
Albertans who are looking for help with their utility bills should contact the Utilities Consumer Advocate at 310-4822 or through their website, or visit our website to find resources at https://www.npprea.ca/financial-assistance-resources.
